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FREQUENT QUESTIONS

Here you will find some common questions from our customers.

OUR SHIPMENTS

It depends on where you are. Processed orders will take 1-2 business days to arrive. Overseas deliveries may take 3-5 days. Delivery details will be provided in your confirmation email.

If we make shipments to the departments and the capital city using companies other than Cosita Mia

For the interior of the country we send it through Forza Delivery or Cargo Express, the rate is Q40 quetzales for 1 box with a maximum weight of 20 pounds.

Our shipments to other countries are made through DHL.

We make payments through US DOLLAR and an American platform is used for the respective payment.

Payment methods

Yes, we accept all types of credit and/or debit cards. When placing your order on our website, you will find the card payment option.

Yes, you can pay for your order when you receive it for greater security that you can receive it at the door of your home and/or office.

This payment method is valid for all of Guatemala.

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Shipping

Shipping within the capital and shipping to any part of Guatemala by Forza Delivery.